16-seat Car Ha Noi Airport Pick-up Or See-off

After your successful payment, you will receive E.booking code and all information to your email to confirm your booking and payment.
Or you could call directly to our office to confirm your reservation at the Hotline: (+84) 1248.244.999

Yes. Our team is willing to support you with your request all the time. You can leave an email, hit the live chat, contact via WhatsApp, or make a direct phone call.

Step 1: Search for your suitable trip/service and departure date on our site lanhaxanh.com
Step 2: Fill in the information as requested and click the button “book now” at the end of the form. You will receive the confirmation within 1 hour (in the daytime – it might take more time at night)
Step 3: Payment and proceeding schedule.

We will send you the payment link (VTC system) and the tour confirmation. In addition, we have flexible payment methods as below:
– Banking transfer
– Pay on arrival in cash or card at our office (applied only for walk-in customers)

Customer satisfaction forms the heart of everything we do. When you intend to change the booking date, just contact us 3 days before the departure date; we take no charge for it. If you change within 3 days, we will be flexible to support but it depends on the service you have booked with us (some services we connect with our partners so that we can’t refund if the departure comes close)

Before 72 hours: Full refund
Before 48 hours: 50% charge
Before 24 hours: 75% charge
Within 24 hours: Full charge
Suppose the reason for cancellation is from our side or due to force majeure (informed by the third party). In that case, we will inform you as soon as possible and support searching for alternative transportation with the equivalent standard. If customers do not accept the alternative, we will refund your booking 100%.

Each of our products has been well-researched and built to bring unforgettable experiences for travelers. However, at the moment, we focus on Lan Ha Bay (trekking, kayaking, swimming), and charming destination in the North of Vietnam. You can click here for some best-sell trips.

We understand that you may not have a printer handy when you’re traveling so it is not necessary to have a printed copy. However, we require that you show ID matching your reservation.

We do only services that we’re confident in. We organize our unique tours and partner with only leading tour companies that provide good-quality trips and experiences. Therefore, not all the tours and services are on our list.

We do trek in the wind, cruise in the rain, and any other weather conditions that nature decides to throw at us. After all, we’re going on adventures! If the weather is unsafe for any reason and we get a notification from the local department, you can delay the service or get a full refund. We will inform you as soon as possible.